Shipping from Perch is white glove - Returns 363 days of the year.

Not just to the door but into the right space, legs and other assembly complete, and packing materials removed. This is usually completed by a single partner but may require two based on location. Shipping estimates are based on zip code and expire after 30 days. Please contact us at info@perchfurniture.com for a timely quote.

We try and get every sofa just right. But, we aren't perfect... yet. For returns please contact the store directly at 503-208-5128 and our team will be happy to help you. Please email us at service@perchfurniture.com in the unlikely event we don't answer the phone.

In the Portland metro area, our lead time is 12 to 14 weeks. For the rest of the continental United States, lead times will include 2 to 4 additional weeks for shipping. 

Due to current supply chain challenges, please note that the lead time(s) provided at the time of sale are a representation of our understanding, in the moment, of the furniture or component part’s future availability. Lead times are subject to change and are influenced by many factors outside of our control. We will keep you advised of any delays that arise as the information is received.

We offer Will Call services for furniture delivered to Portland. A $125 fee applies, and furniture that is picked up by you (or your representative) from our delivery service warehouse must be inspected at the warehouse and signed off on as "in good condition" before it will be released to you. Perch cannot accept responsibility for any damage that occurs once the furniture is released.

The customer is responsible for verifying building access and all entry measurements (doorways, stairwells, elevators, etc.). Additional delivery charges may be assessed for walkups or extra time spent if the furniture does not fit via normal means. Furniture that does not fit will be refunded in store credit only and original shipping fees will not be credited. Additional shipping and delivery charges will apply to orders that use store credit.